VoIP telephones

The future of telecommunications.
Reduce your call costs and update your PBX system.

Why switch to VoIP?

Replace your old analogue telephones with new VoIP telephones, which run on high speed fibre lines at affordable rates.

 Our Cloud PBX Service

Make use of Our Cloud PBX service which is free on our business fibre.

Otherwise let us quote you based on your requirements.

KEY BENEFITS

 Here are just a few of the benefits Our Cloud PBX services:

  • Unlimited extensions
  • Cost Reporting and Tracking
  • Free interbranch calls
  • Monthly billing options – prepaid or postpaid
  • Geograpic number porting
  • Automatic call distribution
  • Call queues and ring groups
  • Pin dialing Pin dialing
  • Interactive voice recording
  • Custom music on hold
  • Support
  • Call recordings -price on application
  • Voicemail
FTTH Customers VOIP Available @ R85 per extension
Dont loose your existing phone number
PORT YOUR NUMBER TO US
Once off cost R195

Range of phones

Phones can be purchased directly from us or from any other retailer

VoIP FAQ:

WHAT IS VOIP?

VoIP stands for voice over IP protocol. VOIP is a way of transmitting voice calls over a network or the internet

WHAT TYPE OF PHONES DO I NEED?

You need a digital IP VoIP Phone. The phone has a similar look and feel to a traditional analogue handset except it has a RJ45 / Network connection as opposed to an older type RJ11 Telephone jack. The phone connects directly to your network or router.

CAN I KEEP MY EXISTING NUMBER?

Yes, we assist with the process of porting your existing number to our network. There is a once off cost of R200 to port your number over.

WHAT HAPPENS TO MY EXISTING SERVICE ONCE I PORT MY NUMBER OVER?

Once the number has ported over to PCN you are then able to cancel your existing service. We suggest only cancelling the service once the number has safely been ported over to PCN.

DO I NEED TO KEEP MY EXISTING LANDLINES?

Your VOIP system does not need your old landlines to operate. VOIP Works over the internet to our VOIP servers so you are able to cancel your old line rentals.

WHAT ABOUT MY FAX?

VOIP does not support faxes. You have the option to keep your fax line with Telkom, but even better we can give you a free fax to email phone number. Fax is an older technology which has been replaced with scanners and email.

HOW DO I SET THIS ALL UP?

PCN will ensure that all the telephones are configured correctly prior to delivery. Should you need network points we can assist with this as well.

HOW DOES MY CREDIT LIMIT WORK?

To protect yourself and ourselves we set a credit limit according to your existing spend. We receive a notification when this credit limit is at 90% in which case we will call you to increase this.

HOW DOES VOIP BILLING WORK?

Calls are charged per second which gets billed to you on the 1st of every month in arrears. Our current rates are 58c per minute for mobiles and 28c per minute for landlines within South Africa. International rates depend on destination but generally cost less than local land lines. Please contact us for exact rate cards.

Ready to get VoIP

Why not speak to our team and they will help you select the package best suits your needs.

Prefer to talk to someone? Give our sales consultants a call and they will answer all your questions: 021 286 1111

Quick Contact

In case of urgent, feel free to ask questions.

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